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Accout Manager

Council on International Educational Exchange • Full-time • Remote (United States) • max $65k / year • 14h ago

Position: Account Manager, Industry Partnerships

Reports to: Senior Director, Industry Partnerships

Department: Internships and Professional Exchanges

Location: U.S. Remote states: PA, NY, NJ, VT, CT, RI, MA, ME, NH

Who we are:

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world.

Why work with us:

You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!
You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
Paid time off and Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad and TEFL Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental, and vision)
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 80-year-old mission to make the world a more peaceful place.

Who you are:

CIEE’s Internship team is reinventing our internship and professional exchange offerings to be the market leader in early-career global talent development. In the next decade, we will scale our placements in these programs by 10X to prepare more of the world’s youth for the global workplace. Fundamental to this initiative is establishing strong relationships with employers around the world who will be providing internship and training placements to the young talent with whom we work.

You are an experienced sales leader who is creative, proactive, and knows what it takes to build relationships and close sales. You are effective in generating leads, identifying new markets, and surpassing goals. You seek to understand your customers and deliver the value that they seek to secure and close sales. You are gifted at leveraging data and analytics to execute effective sales strategies. While you are business savvy, you are also mission-driven with a clear belief in the transformative power of global cultural exchange, work-based learning, and transformative experiences to open doors for young people as they enter the world of work.

What you’ll do:

Sales Leadership & Execution
Develop and execute the US-focused employer sales strategy, securing internship placements and matching students to those roles
Define and implement sales strategies, management tools, and processes to meet aggressive sales goals.
Build a robust pipeline of employer partnerships, connecting directly to decision-makers and other influencers at target companies.
Leverage tools (e.g., Salesforce, Bookings, etc.) to drive efficiency, effectiveness, and accountability.
Analyze trends, opportunities, and competitors within the industry that will help you develop and maintain a strong understanding of the market and the space in which we compete.
Work with the marketing team and develop the collateral, pitch materials, and market positioning needed for successful employer conversations.
Adapt sales strategy and tactics based on local markets.
Where appropriate, pitch and develop strategic partnerships that will drive the success of the team’s work.
Manage employer partnerships to ensure the highest level of customer satisfaction.
Iterate and evolve value propositions for employers, adapting them for different industries/markets as appropriate.
Account Management
Lead onboarding for new employer partners.
Actively manage relationships to grow partnerships year over year.
Drive the recruitment process with host employers.
Serve as a point of contact for host management needs.
Communicate and advocate the interests of employers to ensure successful placements and experience for both student/young professionals and the employer.
Manage expectations with host employers to ensure compliance with the U.S. Dept of State’s BridgeUSA (J-1 Visa) program.

What you’ll bring:

The ideal candidate will possess:

A minimum of 3-5 years of sales-related experience.
Bachelor’s degree required;
Ability to build and maintain high-impact relationships and “close the sale”.
A strong set of relationships with employers across a diverse set of sectors (for-profit, non-profit, govt).
Strong familiarity with Salesforce and other CRM tools to support sales and ongoing account management
Ability to represent CIEE in public settings with industry partners (e.g., at conferences, meetings with senior executives, gov’t officials, foundations, etc).
Excellent administrative and organizational skills with the ability to effectively coordinate a large variety of activities.
Must exude professionalism both internally and externally to CIEE and be committed to the company's values and stated goals.
Superior written and verbal communication skills, adaptable to all types of audiences, including participants, faculty, Board members, employees, and industry partners.
Ability to work through and resolve a wide range of issues and be an exemplary ambassador of CIEE and its mission and programs.
Ability to function well in a complex institutional framework, have a high tolerance for ambiguity and flexibility, and be able to respond quickly and appropriately to changing circumstances.
Readiness to grow and develop yourself, our client group, and our Company.
Ability to embrace CIEE’s core values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.