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Annual Fund Manager

Council on International Educational Exchange • Full-time • Remote (United States) • 1m ago

Position: Annual Fund Manager

Reports to: Director of Philanthropy Operations

Department: Philanthropy

Location: US Remote

Who we are:

CIEE is a non-profit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world.

Why work with us:

You will change the world. CIEE builds bridges between diverse people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
Paid time off and Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad and TEFL Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental, and vision)
Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 77-year-old mission to make the world a more peaceful place.

Who you are:

You are a strategic and results-driven individual with a passion for global education and cultural exchange. You thrive in dynamic environments and have a proven track record of success in developing and executing omnichannel strategies that drive both engagement and revenue. Your ability to understand diverse audiences and craft tailored, impactful communications is central to your professional identity. You are equally adept at working independently and collaborating with cross-functional teams, focused on refining strategies to achieve measurable success. You're committed to making a meaningful impact through your work and continuously improving fundraising efforts.

What you’ll do:

Strategy

Develop an audience-led omnichannel strategy resulting in increased fundraising.
Responsible for donor/prospect segmentation, online marketing and stewardship, omnichannel user experience, and value proposition development in collaboration with the rest of the alumni and philanthropy team, as well as teams throughout the organization.
Effectively manage digital and print programs, as well as vendors.

Marketing

Develop and oversee the effective planning and execution of content across the website and fundraising appeals to ensure efficiency, accuracy, and timeliness of content and alignment with outreach efforts.
Promote and execute online user experience methodologies that drive engagement and conversion.
Promote and execute testing to determine the efficacy of the strategy.
Optimize outreach to drive online awareness, increase opt-ins, and revenue.

Retention and Acquisition

Act as the voice of customers and the champion of all global acquisition and retention strategies related to achieving targets, to win digitally engaged, loyal donors, as well as acquire new, highly valuable donors.
Ensure the online marketing strategy supports the overall CIEE brand and fundraising strategy. Oversee email marketing and acquisition marketing programs and communication strategy.
Responsible for high-performing digital programs across all channels: web, email, social media, etc.
Develop new acquisition programs to drive awareness and engagement and bring new donors to CIEE.
Forecast and deliver on volume, costs, and revenue targets for all acquisition programs.

Knowledge/Skills

Experience with audience segmentation and persona development.
Analytical and critical thinker; ability to identify insights and propose recommendations based on data.
Utilize data and insights to help set and reach goals and benchmarks.
Fundraising and/or sales experience with a preference for Annual Fund.
Must have excellent written and oral communication skills.
Ability to be a self-starter; manage multiple projects and schedules.
Able to gather, evaluate, synthesize, and effectively present data/information regarding assigned issues/topics.
Is a creative thinker and is resourceful, solution-oriented, willing to propose ideas and recommendations.
Good working knowledge of applicable software, CRM’s, marketing automation, and platforms to support responsibilities, and is comfortable learning new software programs.

What you’ll bring:

Bachelor's degree
5 years of experience in annual fund and/or digital marketing.
Strong interpersonal and communication skills, with the ability to engage diverse audiences.
Excellent organizational skills and the ability to manage multiple projects simultaneously.
Proficiency in CRM software, donor management systems, or other relevant tools.
A passion for international education, cultural exchange, and CIEE’s mission. Preference for previous CIEE involvement.
An entrepreneurial mindset with a proactive approach to problem-solving.
Flexibility and adaptability in a fast-paced environment.
Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations, a reference and background check will be conducted as a condition of employment.