Position: Manager, Strategic Accounts, High School Study Abroad

Reports to: Associate Director of Sales, High School Study Abroad

Department: High School Outbound – Global Navigator High School Study Abroad

Location: U.S. Remote states: NYC Boroughs, Westchester, Connecticut, Long Island, or New Jersey

Compensation: $65,000-$90,000 annual compensation (on-target earnings, inclusive of eligible incentive pay)

Who we are:

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multi-cultural world.

Why work with us:

You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!
You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
Paid time off and Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental, and vision)
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our almost 80-year-old mission to make the world a more peaceful place.

Who you are:

The Strategic Account Manager (SAM) serves as the primary liaison between CIEE and an assigned portfolio of 20-25 U.S. high schools. The SAM’s primary goals are to understand each school’s needs related to international education and study abroad, present CIEE’s full suite of study abroad programs and services to the school, and meet and/or exceed enrollment targets for all CIEE study abroad programs and services (e.g. High School Summer Abroad, High School Semester, Custom Programs, Gap Year Abroad, College First Year Abroad). A successful SAM will be a proactive problem solver with excellent interpersonal, communication, and sales skills. This position will require domestic travel and some international travel.

What you’ll do:

Territory Ownership and Relationship Management:
Build and maintain relationships with a wide range of school influencers and advocates—including educators, administrators, counselors, parents and guardians, alumni, and community stakeholders across an assigned portfolio of partner schools—to strengthen CIEE's presence and impact.
Collaborate with school partners to increase awareness of study abroad opportunities, diversify participation, and integrate global education into the broader school community.
Strategic Planning and Growth:
Develop and execute strategic partnership plans that increase student participation in CIEE programs and align study abroad opportunities with each school's goals, priorities, and student needs.
Meet or exceed team enrollment goals, partnership objectives, and other key performance metrics established throughout the year.
Collaborate with CIEE teams such as marketing and philanthropy to identifyschool-specific areas for growth.
Sales Leadership and Pipeline Management: Lead, manage, and mentor direct reports (Enrollment Coordinators) to oversee the student sales process from lead generation to student travel. Maximize conversions through close communication and teamwork.
Presentations and Events:
Deliver engaging presentations to students, parents, and administrators, both virtually and in-person. Travel within your region during the enrollment season to represent CIEE at conferences, pre-departure orientations, and regional or national professional gatherings.
Manage travel and engagement budgets responsibly while maintaining a strong presence within assigned schools and regions.
Data Analysis and Reporting:
Analyze enrollment trends, school engagement data, and market opportunities to inform partnership strategies, identify areas for growth, and support data-driven decision-making.
Maintain accurate records of all outreach activities and engagement plans within our CRM system (e.g., Salesforce). Proactively manage administrative and customer service tasks related to the enrollment and pre-departureprocess.
Perform additional duties and special projects as assigned.

What you’ll bring:

The ideal candidate will possess:

A minimum of 4 years of sales or other relevant experience, with a proven track record of building strong client relationships.
Experience in international education or related K-12 industries is a plus.
Spanish proficiency preferred.
Demonstrated experience in sales leadership or management.
Strong entrepreneurial spirit and a proven ability to build a sales territory.
Excellent written and verbal communication skills, including the ability to present dynamically to large groups.
Proficiency in using a CRM system (e.g., Salesforce) to organize and prioritize a sales pipeline.
Willingness to be a flexible team member with a passion for education and a belief in the power of global citizenship.
Eagerness to travel within your territory during the key enrollment season.
Readiness to grow and develop yourself, our client group, and our Company.
Ability to embrace CIEE’s core values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.

Location Requirements

The position is open to candidates located in NYC Boroughs, Westchester, Connecticut, Long Island, or New Jersey

Compensation

$65,000-$90,000 annual compensation (on-target earnings, inclusive of eligible incentive pay).

CIEE believes that professionals with varied backgrounds bring unique approaches and ideas to solving problems and advancing our mission to bring the world together. Qualified candidates from underrepresented groups are strongly encouraged to apply.

Due to federal regulations and CIEE policies, a background check, reference check, and education and employment verification will be conducted as conditions of employment.

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